With this strategic transformation, Oyak’s sales organizations have incorporated the dynamics of offering personalized sales offers and order management by taking advantage of a 360-degree view of their customers.
With the project transition:
Pre-sales and sales processes were established on a single application.
Easy access to the system was provided through mobile and user-friendly interfaces.
Corporate memory was ensured by regularly monitoring customer data.
In pre-sales activities, hearing, opportunity, and visit documents were made trackable via C4C.
The sales cycle was standardized with sales activities.
Traceability of important information such as the sales stage, sales probability, and closing date was ensured.
Complaints and support requests were managed effectively.
An integrated system was created with end-to-end integrations.
We would like to thank everyone who contributed to the project!